Mobox Support

FAQ ONLINE 22

• What is MOBOX?
• I subscribed to a MOBOX online subscription, where can I fit the tires on my vehicle?
• I bought a MOBOX online subscription, but I was wrong about the size of the tires adapted to my vehicle. What should I do?
• Tires of my vehicle are not available online. How to proceed?
• Online, I can subscribe only to a MOBOX subscription for tires and the guarantee . How do I subscribe to other packages and get other services for my vehicle?

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Why MOBOX 6

• How would a MOBOX subscription suit me?
• I like to compare. What can I do to buy a MOBOX subscription instead of buying tires?
• Are the tires offered in the MOBOX packages in good quality?
• I just subscribed to a MOBOX package. Who do I contact if I need some services on my tires or my car?
• I have to go everywhere in France. Is my subscription valid for all Speedy and FirstStop networks?

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How to Subscribe? 2

• Where can I subscribe to a MOBOX plan?
• I do not like to waste my time. Is it easy to purchase a MOBOX plan?

What are our Services? 9

• Tire + Assembly
• Pneumatic guarantee
• Control and permutation
• Call back for appointment
• Oil Change

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Contract adaptable to my driving? 4

• What happens if I wear my tires before 24 months?
• I am a "little wheeler". I'm coming to the end of my subscription and my tires are not used. What should I do ?
• I am a professional on the road. Why can not I subscribe?
• I am rather eco-responsible. How is MOBOX compatible with my values?

How to unsubscribe? 2

• How to unsubscribe?
• I have to sell my vehicle. Can I cancel my subscription easily?

Zoom on the warranty 5

• One of my tires punctured. Am I covered?
• By parking, I hit a sidewalk and spoiled a tire. Am I covered?
• My tires have been vandalized. Am I covered?
• Does the Warranty All Damage cover me for everything?
• One of my tires needs to be repaired or replaced. In the meantime, how do I ride?