FAQ ONLINE

FAQ

What is MOBOX?
Mobox is the first subscription model in Europe for premium tires. It offers a comprehensive tire maintenance service unique on the market. It gives you mor...
Fri, 5 Jul, 2019 at 3:04 PM
I subscribed to a MOBOX online subscription, where can I fit the tires on my vehicle?
You can already make an online appointment in 240 Speedy centers and soon in more than 500 points of sale in France. 
Wed, 3 Jul, 2019 at 3:16 PM
I bought a MOBOX online subscription, but I was wrong about the size of the tires adapted to my vehicle. What should I do?
Do not worry! Even if you have validated your SEPA direct debit mandate online, you will have the opportunity to be advised by your MOBOX partner and to cha...
Wed, 3 Jul, 2019 at 3:18 PM
Tires of my vehicle are not available online. How to proceed?
Do not panic! You will find these tires directly in MOBOX partner store. The list of our partners is available on the mymobox.fr website
Wed, 3 Jul, 2019 at 3:20 PM
Online, I can subscribe only to a MOBOX subscription for tires and the guarantee . How do I subscribe to other packages and get other services for my vehicle?
It is very simple ! Contact your nearest point of sale directly on mymobox.fr or call Assistance on 08 05 54 21 54  
Wed, 3 Jul, 2019 at 3:22 PM
I subscribed to MOBOX online, is there a risk of non-availability of tires in stores?
Rest assured ! You will be informed in case of problem of availability of tires in store and we will offer you another appointment as soon as possible. Your ...
Wed, 3 Jul, 2019 at 3:24 PM
What can I do to buy a MOBOX online subscription instead of subscribing directly to the store?
Rest assured ! You win on the whole line by subscribing to the same benefits and guarantee for your tires. If you have signed your contract by validating you...
Wed, 3 Jul, 2019 at 3:37 PM
I want to subscribe immediately to MOBOX, how can I pay online?
For now, the only way to pay is the SEPA Direct Debit. Once the tires are mounted on your vehicle, you do not have to worry about anything, you will be char...
Wed, 3 Jul, 2019 at 3:37 PM
MOBOX is not a subscription, it's a credit?
You can be zen! MOBOX is an all-inclusive subscription solution with services offered in our packages such as the MOBOX guarantee, unique on the market (no d...
Wed, 3 Jul, 2019 at 3:38 PM
Where can I subscribe to MOBOX?
You can subscribe to MOBOX online and have your tires serviced in every PITSTOP shop. Your nearest point of sale can be found at www.mymobox.de. The MOBOX s...
Fri, 5 Jul, 2019 at 3:09 PM